"The major difference with Ash Court is the demeanour, attitude and willingness of staff. We leave dad confident that he is treated kindly and with dignity."
"All the services on which the home is assessed are of the highest possible quality, but more important is the degree of compassion shown and the amount of laughter generated by all involved."
"Everything - staff, food, cleaning is wonderful. Carers and nurses are friendly, courteous and make everyone feel like family. You cannot get better anywhere. They are the very best."
“We are very proud of Ash Court, but above all else, we are particularly proud of our staff and the love and care that they have a seemingly unlimited supply of.”
"Since becoming a resident of Belmont Lodge my general health has improved and after a long period of immobility, with the magnificent assistance from the staff at all levels, I am learning to walk again."
"I am always impressed with the kindness and professionalism of the staff at Belmont Lodge who live locally, which creates a sense of community with the residents they look after."
“Belmont Lodge enjoys a quiet location and has extensive gardens for the enjoyment of its residents. We take pride in delivering person centered care and helping our residents live as normal a life as possible while maximising their independence.”
"Having been sadly left on my own, I now enjoy the companionship of friends in a similar situation and the excellent services of carers and staff."
After a second stroke my mother was left totally dependent on others. The staff here are so caring and supportive to her and we are very grateful to everyone at Bridgeside Lodge."
"We chose this home due to the location and the gardens overlooking the canal which are very therapeutic. I would highly recommend Bridgeside Lodge due to the friendly staff who are so helpful."
"My father is very happy and well looked after. He is kept clean and tidy and enjoys the entertainment here. Staff are pleasant and helpful. The home is very clean and has a wonderful atmosphere."
"Queenie has been here for seven years and is completely bedridden, so her care is very demanding. The staff are wonderfully helpful, patient and understanding".
"I was very upset when I was told my partner had to live in a nursing home. However, to my surprise, the staff at Bridgeside Lodge are approachable, very friendly and the care given is excellent."
“It is a platinum home not a three star home.”
"Since arriving at Cedars my mother has improved beyond recognition. The care and warmth of the staff has been wonderful and very personal. It could not have been better."
“Cedars is home from home.”
"Both Cedars and its residents are very well looked after by staff who are so friendly and caring."
"The level of care at Cedars is excellent and the staff are very kind. Francis seems so happy and content, which is all one could wish for."
"I have visited many friends and relatives in other care homes and have certainly concluded that Forest Care Village is the best place to live!"
"Everyday I am pleasantly stunned by the quality of care we receive, the happiness of residents and staff, and the day to day thought put into making our lives happy and enjoyable!"
"For us it was the happiness and the warmth of the people and the place that we all loved so much."
"Entertainment is very good indeed, but not intrusive and with no pressure to join in. I'm looked after really well and the care is excellent. Staff are very well trained and the training is ongoing."
"Derek was in respite here for two weeks and we were so happy with the way he was looked after, that we chose Forest Care Village as a permanent place for him to live. This was based on the kindness, food, facilities, upkeep, entertainment and the ever friendly staff."
"I chose Grace Manor for my mother as the ambience is light, airy and welcoming. Nothing is too much trouble for the wonderful staff."
"We always only wanted what was best for dad and Grace Manor certainly ticked all our boxes. It's just perfect and we love coming to visit."
"I'm so relieved that mum came to Grace Manor as the care she receives is second to none. Cleanliness is faultless and the food is very good indeed."
“At Grace Manor we pride ourselves on giving person centred care to the highest standard.”
"My wife has been here for three and a half years and has always enjoyed a very good standard of nursing care, delivered with kindness and respect."
"The care I receive here is first class and the overall companionship given to me by other residents is very kind and helpful. The respect given to clients is very good indeed."
"Charles has been at Hassingham House for 10 years now. The home is welcoming and active, the staff are excellent and the atmosphere is very positive with many activities."
"Everyone is so lovely and caring. Food is excellent and generally everyone is looked after well. The care given is first class."
“We are very proud of Hassingham House, but above all else, we are particularly proud of our staff and the love and care that they have a seemingly unlimited supply of.”
"I highly recommend Pinehurst as a home, particularly because of the friendly and caring attitude of the manager and staff."
"Whenever we visit mum at Pinehurst we always find her to be well looked after, safe and happy, which is a credit to the professional services provided by the staff."
"All care given is excellent. Food is like 'home from home'. A variety of entertainment is available for those who wish to take part."
“Pinehurst is unique. It consist of four individual houses, each one is very different. Our goal is to strive to exceed our residents expectations in all that we do”
"The Grange provides a well managed caring environment which offers exceptional support to both residents and their families."
"The Grange nursing home gave my mother excellent nursing care in an attentive and caring environment."
“What makes a good home is the friendship of the caring team and good management. When you walk through our front door you will feel the friendship immediately and know almost instantaneously that you are in a good home, where you will be safe and part of a family where you will have the opportunity to contribute to day-to-day life and be able to make choices regarding your care.
Quite quickly you will be aware of a positive ethos at the centre that recognises and aims to meet the needs of our residents, their families and staff who care for them by promoting choice as much as is practicable and possible.
Relationship Centred Care is the key to our continued success and is integral to quality of life at our centre.”
"With its warm and homely atmosphere, The Grange has been my dads home for 18 months, during which time his individual requirements have been met by all staff with consideration, respect and a welcome splash of humour.
Dad's happy, so I'm happy."
"The Poplars scores very highly in our opinion, for the quality of nursing care, food, kindness, entertainment and respect for family and friends. Visitors are also made very welcome."
“All the services on which the home is assessed are of the highest possible quality, but more important is the degree of compassion shown and the amount of laughter generated by all involved.”
"The Poplars is clean, bright and with very large gardens. Kind staff are available 24 hours a day. Food is very varied and excellent activities are provided. Highly recommended."
"When the time came for Joyce to find a nursing home she looked no further than The Poplars. She was offered a choice of two lovely rooms and everyone was so friendly that it was an easy decision to make. She is very well looked after and the whole place is kept spotlessly clean."
"The Poplars have a great team of dedicated staff, the atmosphere is one of efficiency, compassion and warmth. Happy well trained staff give an excellent service in a dignified way. Please feel free to come and visit us at any time, appointments not necessary."
"The home is wonderfully kept with beautiful gardens for all to appreciate. Residents are cared for sympathetically and with plenty of entertainment arranged for their enjoyment."
"Warren Lodge provides gentile companionship in bright and spacious surroundings. All the staff have ready smiles and are unfailingly kind and patient. Whereas most homes seem to have sacrificed much of their garden space for more accommodation, Warren Lodge has a lovely tranquil garden."
"Everyone at Warren Lodge is so lovely and caring. Food is excellent and everyone is looked after very well. The care given is first class."
“Warren Lodge, let our family be your family.”
"Woodlands Park is the most beautiful place and has wonderful staff. They always have a smile for you and they go out of their way to help you."
"Visiting anytime during day or evening I have always found residents well cared for and the home very clean and bright. They create themes for special occasions and have plenty of activities - so well done Woodlands Park!"
"Mum always tells us how lovely and caring the staff are and how nice the food is. We are always made to feel so welcome when we visit, and the staff are keen to tell us how mum is."
“Too often we under estimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to enhance an individual's life, all of which we are extremely proud to have a seemingly unlimited supply of at Woodlands Park.”
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